Legal & Policies

Terms & Conditions

Please Read Carefully

Terms & Conditions

Effective from 1 June 2025  ·  Governing Law: India (Gujarat Jurisdiction)

Welcome to Cotton Culture. By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Eligibility

By using our website and placing an order, you confirm that:

2. Product Information

3. Pricing & Taxes

4. Order Placement & Confirmation

An order is considered confirmed only after successful payment is received. Placing an item in the cart does not reserve stock.

We reserve the right to cancel any order in the following situations:

In all such cases, a full refund will be issued within 5–7 business days.

5. Payment Terms

6. Cancellation Policy

7. Shipping & Delivery

Shipping timelines and charges are detailed in our Shipping Policy. Cotton Culture is not liable for delays caused by courier partners, natural disasters, government restrictions, or events beyond our control (force majeure).

8. Returns & Refunds

Our return and refund process is detailed in our Return & Exchange Policy. By purchasing, you agree to those terms.

9. Intellectual Property

All content on this website — including but not limited to product images, logos, brand name "Cotton Culture," text, graphics, and design — is the exclusive intellectual property of Cotton Culture. Unauthorized use, reproduction, modification, distribution, or commercial exploitation of any content is strictly prohibited and may result in legal action.

10. User Conduct

You agree not to:

11. Limitation of Liability

Cotton Culture shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the purchase or use of our products, or from any interruption or error in our website. Our maximum liability in any case shall not exceed the total amount paid by the customer for the specific order in question.

12. Disclaimer of Warranties

Our website and products are provided "as is." While we strive for accuracy and quality, Cotton Culture makes no warranties — express or implied — regarding the completeness, accuracy, or fitness for a particular purpose of our products or website content.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.

For consumer disputes, you may also approach the Consumer Disputes Redressal Forum as per the Consumer Protection Act, 2019.

15. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting to this page. Your continued use of the website after modifications constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact: