Legal & Policies

Shipping Policy

Pan India Delivery

Shipping Policy

Effective from 1 June 2025  ·  Free shipping on orders above ₹999

We deliver to all 28 states and 8 Union Territories across India through trusted courier partners like Delhivery, Blue Dart, and Ekart Logistics.

Shipping Charges

Order ValueShipping ChargeEstimated Delivery
Below ₹999₹494–7 Business Days
₹999 and aboveFREE4–7 Business Days

Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

You will receive a WhatsApp/SMS notification as soon as your order is dispatched with a tracking link.

Estimated Delivery Timeline

LocationEstimated Delivery
Metro Cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune)2–4 Business Days
Tier-2 Cities (Ahmedabad, Surat, Jaipur, Lucknow, Nagpur, Bhopal)3–5 Business Days
Other Cities & Towns5–7 Business Days
Remote / Rural / Hill Station Areas7–12 Business Days
North East States (Assam, Meghalaya, Manipur, etc.)7–10 Business Days

Business days exclude Sundays and public holidays. Timelines are estimates and may vary during peak seasons (Diwali, Navratri, etc.) or due to courier delays.

Tracking Your Order

Once your order is shipped, you'll receive:

You can also contact us anytime on WhatsApp: 9999999999dfds for live order status updates.

Delivery Attempts

Our courier partners will attempt delivery 3 times at your address. If all attempts fail (due to no one being available or an incorrect address), the package will be returned to us (RTO).

Please double-check your delivery address and PIN code before placing your order. Incorrect addresses can cause delays or failed deliveries.

Damaged or Lost in Transit

If your order arrives visibly damaged:

If your package shows as delivered but not received, please contact us within 48 hours. We'll investigate with the courier and resolve within 5 business days.

Cash on Delivery (COD)

Currently, we do not offer Cash on Delivery. All orders must be prepaid securely via Razorpay — supporting UPI, Debit/Credit Cards, Net Banking, and popular Wallets (GPay, PhonePe, Paytm).

International Shipping

At this time, Cotton Culture ships within India only. We do not currently ship to international addresses. We hope to expand globally soon — stay tuned!

Contact for Shipping Queries